STANDARD OPERATING PROCESS & PROCEDURE
PROCEDURE TITLE: Refund Requests
DATE UPDATED: 10/26/2022
Refund Requests
Please complete this online form to request a refund. This form will be submitted to the Food Service department.
Positive balances for underclassmen will be automatically carried over to the next school year.
Refunds from student meal accounts are granted when a student graduates, leaves the District, or a special circumstance necessitates the refund.
For students with a balance of more than $5.00 in his/her meal account, please indicate your choice for the funds left on the student's account.
For answers to specific questions, contact Randi Watts at 215-830-1522 or rwatts@umtsd.org for assistance.

UPPER MORELAND SCHOOL DISTRICT
Process for Completion:
The refund request can be generated either by the parent emailing the food services department or by completing and submitting the Refund Request Form to the Food Services Department. The Refund Request Form can be found on the Food Service page of the umtsd.org website.
Once the form is submitted, it is turned into the business office for review.
Process for reimbursement is as follows:
Student information is identified in PrimeroEdge. The remaining balance is adjusted in the students' account to bring the account down to a zero balance. A note is made as to the reason for the refund, and the date and initials of the person completing the transaction are recorded.
The detailed transaction report for the current month is then printed out through PrimeroEdge as reference as the refund request invoice.
The current mailing address and requestor payee information is confirmed with the requestor via referencing the refund request form or follow up through email.
A refund request letter is generated through the Food Service Clerks shared folder to be addressed to the payee to explain the reason for the refund.
The refund request letter and the detailed transaction report are sent to the Food Service Director to confirm/initial/date the payment and sign the letter.
The invoice packet will include a copy of the detailed transaction report and the refund request letter to be given to accounts payable for processing.
This signed letter will be returned to the requestor with the refund check.
Department : | Food Services | ||
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Staff Assigned: | Food Service Central Office Randi Watts | Supervised By: | CFO/Board Secretary Don Irwin |
Email Contact: | Email Contact: | ||
Procedure Purpose: | Outline process for requesting meal account balance refund - Refund Request Form for Parents |